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KEPUASAN PELANGGAN : PENDEKATAN OFFLINE DAN ONLINE
WENTRI MERDIANIMULYADI

Buku ini mendiskusikan mengenai kepuasan pelanggan secara online dan offline yang dibahas secara sistematis mulai dari pengertian dasar, konsep-konsep penting tentang kepuasan pelanggan, dan perban…

Edisi
CETAKAN I
ISBN/ISSN
978 623 8054 45 9
Deskripsi Fisik
x + 76 hlm. ; ilus. ; 17 x 24,5 cm
Judul Seri
-
No. Panggil
658.812 WEN k
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